The other field in which it is esstial to guarantee more information is that relating to shipmts and order processing. Bigcommerce surveys found that 22% of b2b customers use shipping and fulfillmt software.
In a digitalized world where online purchases can be considered an everyday activity. Users are accustomed to receiving detailed quality information such as the estimated delivery date
Customers expect to see such details
The phomon of social commerce is a real revolution for business and sales. Historically dominated by b2c companies. Today it ops the doors to the b2b world.
Around 46% of b2b buyers. According to gartner. Use social media to find out about available solutions. 40% to compare them and 35% to receive further information before purchasing. Furthermore. Bigcommerce data shows that 38% of companies state that social media (such as special data instagram) already represt a real sales channel while 38% believe that social commerce is a rapidly expanding phomon on which to focus
It seems clear how the world
demanding customer. Digitalisation not only improves and hances the relationship betwe b2b company and buyer. But represts a great advantage for the companies themselves : it is a tool capable of expanding relationships within the company ecosystem with the opportunity to multiply collaborations.
Find out how we can bring your business online and improve ATB Directory your sales performance. Contact us now and we will prest you with all the details of our integrated e-commerce solution tailor-made for you.
